Article 4 — Logging and managing an incident

Click Report incident (top bar) and complete the form: what happened, severity, any linked use cases, and your regulatory / customer notification decisions. The incident then flows: Reported → Triage → Investigation → Remediation → Lessons learned → Closed.

S1 (critical) incidents alert the AIGC Chair automatically. If AI incident triage is enabled (Settings → AI features), you'll get a suggested severity band and next steps grounded in your incident procedure — you confirm the call; severity is never set automatically.